1.1 Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. 1.2 Makes telephone calls and in-person visits and presentations to existing and prospective customers. 1.3 Researches sources for developing prospective customers and for information to determine their potential. 1.4 Develops clear and effective written proposals/quotations for current and prospective customers. 1.5 Expedites the resolution of customer problems and complaints. 1.6 Coordinates sales effort with marketing, sales management, accounting1.7 Analyzes the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization. 1.8 Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. 1.9 Identifies advantages and compares organization’s products/services. 1.10 Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. and consulting with marketing and technical service areas. 1.10 Participates in trade shows and conventions. 1.11 Performs miscellaneous job-related duties as assigned.
• excellent sales and negotiation skills • good communication and ‘people skills’ • confidence, motivation and determination • the ability to work well on your own and also as part of a team • good organisational and time management skills • the ability to deal with rejection • attention to detail • the ability to develop in-depth knowledge about your products and markets • Good business sense and a professional manner